Privacy Policy

Last Updated: June 4, 2026

Thank you for choosing to be a part of our community at Camelback Medical Centers (“Company,” “we,” “us,” or Our”). We are committed to protecting your personal information and your right to privacy. If you have questions or concerns about our policy, or our practices with regards to your personal information, please contact us at naperville@camelmed.com.

When you visit our website https://chiropractornaperville.com (the “Site”), or use our healthcare and medical services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we explain what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Site and our services.

This privacy policy applies to all information collected through our website, and/or any related services, sales, marketing, or events (collectively referred to as “Services”). It does not cover protected health information (PHI) that we may collect offline in our clinics, which is governed separately by our HIPAA Notice of Privacy Practices.

1. What Information Do We Collect?

Personal Information You Disclose to Us

In Short: We collect personal information that you voluntarily provide to us, such as your name, contact details, and scheduling inquiries.

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services, when utilizing online intake/contact forms, or when otherwise contacting us.

  • We will NEVER, EVER sell your personal information to any third parties, marketing firms, or data brokers.

  • We do not collect personal information unless you specifically and voluntarily provide it to us (such as filling out a contact form or requesting a stretch guide).

  • Name and Contact Data: We collect your first and last name, email address, phone number, and other similar contact data.

  • Mobile Messaging Opt-In: Mobile opt-in information or personally identifiable data collected for SMS/text messaging purposes will NOT be shared, sold, rented, traded, or transferred to any third parties or affiliates for marketing or promotional use.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information Automatically Collected

In Short: Some information—such as your IP address and device characteristics—is collected automatically when you visit our Site.

We automatically collect certain technical information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage characteristics, such as your IP address, browser type, operating system, language preferences, referring URLs, device name, country, general location, and information about how and when you use our Site. This information is primarily needed to maintain the security and operation of our Site, and for internal analytics and reporting purposes.

Information Collected From Other Sources

In Short: We may collect limited data from public databases, marketing partners, and other outside sources.

 

We may obtain information about you from other sources, such as public databases, joint marketing partners, as well as from other third parties. Examples include search engine results and links, including paid listings (such as sponsored links or Google Ads optimization tools).

 

2. How Do We Use Your Information?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of scheduling requests, compliance with our legal obligations, and/or your direct consent.

We use the information we collect or receive:

  • To coordinate administrative services: We may use your personal information to send you scheduling updates, appointment confirmations, service notifications, and information about changes to our terms, conditions, and policies.

  • To enforce our terms, conditions, and policies: To protect our business and keep our Site secure.

  • To respond to legal requests and prevent harm: If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

  • For website optimization: We may use your information for data analysis, identifying usage trends, and evaluating and improving our Site, marketing strategies, and user experience.

3. Do We Use Cookies and Other Tracking Technologies?

In Short: Yes, we use cookies to personalize your experience and analyze website performance.

Our Site utilizes cookie management framework layers to optimize performance. Cookies are small pieces of data stored on your device that help us remember your preferences and understand how you interact with our content.

We do not tie cookies to any offline medical charts or sensitive, personally identifiable healthcare records.

Through our on-screen cookie consent banner, you have the right to actively Accept All, Reject All, or Customise your cookie tracking preferences at any time. You can also clear cookies manually via your web browser’s native application settings. Please note that disabling certain non-essential functional cookies may adjust the visual layout or convenience features of the Site.

For a complete list of specific trackers and technical cookies used on this site, please view our Cookie Policy.

4. Do We Use Google Maps?

In Short: Yes, we embed Google Maps APIs to help patients easily locate and navigate to our clinic locations.

This website utilizes Google Maps APIs to provide interactive maps and location finders at the bottom of our pages. By interacting with the maps layout on this website, you agree to be bound by the Google Maps/Google Earth Additional Terms of Service. To better understand Google’s data collection practices, please refer directly to the Google Privacy Policy.

5. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only retain your digital analytical information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or clinical record retention requirements). No digital analytics purpose outlined in this policy will require us to store non-patient personal information for longer than two (2) years.

When we have no ongoing legitimate business need to process your personal analytical information, we will either delete or anonymize it.

6. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security protocols designed to protect the security of any personal information we process through the Site. However, please remember that no transmission of data over the internet can be guaranteed 100% secure. While we do our absolute best to protect your personal web-form entries, transmission of information to and from our Site is at your own risk. You should only access the Site and submission portals within a secure browsing environment.

7. Do We Collect Information From Minors?

In Short: We do not knowingly collect digital data from or market online to children under 18 years of age.

We do not knowingly solicit digital data from or market online directly to children under 18 years of age. By using the Site, you represent that you are at least 18 or that you are the parent or legal guardian of a minor dependent and consent to such minor dependent’s use of the Site. If we learn that personal information from web users less than 18 years of age has been automatically collected, we will deactivate the associated session data and take reasonable measures to promptly delete such data from our records. If you become aware of any digital data we have unintentionally collected from children under age 18, please contact us immediately at naperville@camelmed.com.

 

8. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technological standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other automated tracking mechanism. If an official online tracking standard is universally adopted in the future, we will update this policy to outline those practices.

 

9. Do We Make Updates to This Policy?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant data protection laws.

We may update this privacy policy from time to time. The updated version will be indicated by a revised date at the top of the page and becomes effective immediately upon publication. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes on our home page or by directly sending you an administrative notification. We encourage you to review this privacy policy frequently to stay informed of how we protect your information.

10. How Can You Contact Us About This Policy?

 

If you have questions or comments about this policy, you may email us at naperville@camelmed.com or contact us by mail at:

Camelback Medical Centers 3416 S Rte 59 #108 Naperville, Illinois 60564 United States